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—In this day & age it is very hard to exceed one's expectations, but FTNZ did it to us.
Both Helen & I were very impressed with your planning, arranging & documentation of the whole trip. Right from our pick up in Auckland through to the pick up to Christchurch airport this morning, everything went flawlessly.
If we had, at the time realised we were passing your door, we would have loved to have given David & his wife, a personal thank you.
It is the added things like the mobile phone (complete with credit) & the Kruse system that made the whole trip so easy. In this day & age it is very hard to exceed one's expectations, but FTNZ did it to us.
We had a wonderful trip & would thoroughly recommend FTNZ to family & friends. We both wish you all the very best for the future business.
Darrel & Helen
—Darrel and Helen Ling, AUS
1 March 2010