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We have now returned from our 3 week holiday in New Zealand and I would just like to say thank you to Fine Tours NZ. Everything worked perfectly and without a hitch and we had the most amazing time. Now I can't wait to come back again. The hotels and bed and breakfasts that were picked could not have been better and all the people - both at the accommodations and elsewhere - were extremely friendly and welcoming. The weather was mostly warm and sunny, particularly the last week between Christmas and New Year. In Roturua a slightly stormy morning meant that our floatplane trip had to be postponed for a day. However this gave us the opportunity to visit Te Puia and Hell's Gate, where we saw geysers and had a mud bath - both activities that were totally new and exciting for us. We particularly enjoyed the Kruse commentary and had it on all the time.
The only slight hitch was when we arrived at Auckland as we were very tired and jaded and didn't declare that we had walking boots with us by mistake. Consequently we were fined $200 on entry. Perhaps you could emphasise to other customers that this happens. Fortunately I was just awake enough to hear them announce 'no fruit' so was able to quickly eat a satsuma that would otherwise have cost us another $200! We did find there was quite a lot of driving - on slow and windy roads, compared with what we are used to. I know this was really our fault for trying to see too much in a short space of time but perhaps next time we will take more internal flights.
Thanks again for a really brilliant holiday. I have been telling everyone about your firm!
—Joanna and Jean-Jacques Camus, GBR
15 December 2008