Alma & Ken Burke, Custom New Zealand Tour, Travelled on 28 March 2013
—I would highly recommend your group to anyone planning a trip to NZ.
The trip you planned for us was terrific. All the arrangements for hotels, tours, pickup/drop off went with out a hitch.
Information package was informative, and the vouchers were easy to use. Our hotels were quite good, and the staff very professional and helpful. The Millennuim in Taupo was perfect. we were on the second floor with a deck facing the lake. It was sunday and my husbands birthday. The bartender helped me out to find a grocery store to pick up some surprises for him, and really helpful in testing some wine to find the one that went best. We sat on the deck and watched the sunset, one of the better birthdays.
The Bolton in Wellington was fantastic. The suite hugh and very well appointed. Right down town, but extremely easy to get to. The Kruise GPS worked well. The information it provided as we drove, was interesting, and worked like a private tour guide.
The Matai Maori Village was good, but when we were picked up the driver waited 15 minutes for a couple to come, and then they told them they would get a cab. When it was time to leave we found out that the same couple decided to lave earlier, and our bus took them back to the hotel. we then waited almost 20 minutes to have another bus take us all back. I guess the Village was trying to make them happy, but forgot that the other 15 people were inconveinced.
All in all, I would highly recommend your group to anyone planning a trip to NZ. will be adding these comments on Trip advisor. Thank you all for our fun trip
—Alma & Ken Burke, CAN
28 March 2013