Dan & Shannon Radmacher, 13 day Essential New Zealand Experience, Travelled on 18 March 2015
—Thanks Shelley for helping us to have the best vacation ever.
New Zealand was our dream trip as we wanted to experience all the scenic beauty. We had a friend who had used Fine Tours and recommended you. Our experience was wonderful from beginning to end.
Shelley was friendly and helpful with suggestions and clarification on questions we had. When a change had to be made to our itinerary due to a ferry schedule change, she let us know different options and we were still able to do everything we initially planned. All of the reservations went seamlessly--all we had to do was give our name at hotel and activity checkins and everything was ready and waiting for us.
The accommodations that Shelley arranged were well suited to our preferences and provided just what we needed. We appreciated the photo atlas, itinerary booklet with summary pages of reservation details, NZ cell phone, and most especially the very cute "chilly bin" that was waiting for us at our first hotel--that allowed us to carry food with us and save some money to spend at the wineries.
Only one thing was lacking--a warning about needing bug spray for the sandflies on the West Coast of the South Island. Nasty little buggers!
Thanks Shelley for helping us to have the best vacation ever.
—Dan & Shannon Radmacher, USA
18 March 2015