Preparing for your tour

Thanks so much for all your help with our recent holiday to the South Island. We thought our plans were scuttled when the government announced a L2 lockdown, but Fine Tours came to the rescue! They rearranged everything for us & our trip went amazingly smoothly. I can't speak highly enough of these guys - they are fantastic. A special thanks to Christina & Louise.

Nicole did an excellent job arranging our holiday. The events were exactly what we asked for and lodging was very good. Nicole excelled in her efforts to accommodate our specific needs. Great job by Nicole and great trip.

Amazing trip, we loved NZ and Nichole did a great job with accommodations, the timing between locations and activities. It was like she knew us! It went better than we expected and as well as I had hoped. Thank you!

Fine Tours did an impeccable job at arranging every aspect of our trip! Our travel dates were perfect 2/24/20 - 3/18/20, not too cold and not too hot. Christina was our travel agent at Fine Tours. Christina was patient with the planning our trip. She was very detail-oriented and accommodated our every need. During this time period, we stayed at 15 different places - we were moving around quite a bit in order to tour the beautiful country of NZ. Our main focus was the South Island; however, we did spend 3 days on the North Island. The absolute highlight of the trip was the Helihike of the Tasman Glacier. I was a bit concerned that I would not be able to do this due to anxiety and being a bit claustrophobic. Christina took the time to provide me with every detail of what to expect from clothing to wear, to weather and including the different maneuvering elements while on the glacier. I was the oldest one on the hike (53), but it was definitely the utmost fun. It's an experience that I will never forget. And, thanks to Christina - I made it! We chose to go with a private driver versus touring on a bus. This was the way to go! Kevin was our private driver for about 8 or 9 days straight -he was like a walking encyclopedia. Kevin was well versed on all the history of NZ and such a great welcoming person. During our tour, we never had any incidents! Every driver was on time and waiting for our arrival. Every hotel was magnificent! This was my second time to travel to New Zealand, and I will definitely be back. I give Fine Tours 5+ stars, Christina 5+ stars and Kevin 5+ stars. They all clearly LOVE what they do and have a passion for their industry. THANK YOU for the fantastic memories!!!

It was good to meet you in Wanaka after our various electronic messages. Now that we are home (and healthy) we want to thank you for guiding us through a really good trip. We enjoyed learning huge amounts of natural history and cultural history, all amid spectacular beauty and rich experiences. We have tried to identify our favourite parts, which turns out to be very difficult. Probably the boat trip on Doubtful Sound was the nest, with just-caught lobsters and fish, and a joyful pod of dolphins. But kayaking and swimming at Abel Tasman plus vulcanism and Maoris at Rotorua were also memorable. We could go on! As you advise others, FYI we also enjoyed the night canopy walk in the redwoods at Rotorua (admittedly, not everyone's cup of tea), and especially the night nature walk at Zealandia in Wellington, where we saw kiwis in the wild. Not only was your itinerary comprehensive and suited to our needs and abilities, but your choices for lodging were also exceptional. From Doolans in Rotorua to Retiro Park Lodge near Nelson and Te Anau Lodge (the train car!), you sent us to places with character - and characters! Other venues were also special, but these stand out. We also appreciated that many of the venues had laundry facilities. Finally, we send extra thanks for coordinating our itinerary with my sister Anne Berg, even quite late in our planning. It was a real treat to share five days of adventures with her. Every step of our trip, we felt that you had anticipated our needs and interests - we could not have been better served. We're already telling friends and family what a great trip you gave us.

Great trip, awesome arrangements and follow up by Shelley

We had such an amazing experience in New Zealand and it was such an excellent tour organised by Fine Tours! Even when we ran in to trouble with floodings and needed to change itinerary, we got quick, friendly and professional help. We were also very happy with the value for money we received, it saved us so much time and trouble to not have to do the planning, and we came to so many wonderful places we would have never found ourselves! A big heartfelt thank you to Shelley, Christina and the team!

We loved our time that you arranged for us on the North Island. All the hotels were wonderful and centrally located. The attractions and activities you suggested and arranged for were fantastic. Your new app was a great help when we had some extra time and wanted to do something else. Thanks again for all your help!

Incredible trip. Everything went exactly as planned. The accommodations and tours were great. Mount Cook, Glenorchy and Arthur's Pass were the highlights but the whole south island is beautiful. If you could take the trip again, we would skip Auckland and go directly to the south island.

Our trip to New Zealand was fantastic and my wife and I were very pleased with the service we received from Fine Tours New Zealand. I would not hesitate to use them on future trips to New Zealand. The most memorable parts of the trip were in Auckland and ferry ride to Waiheke Island and the South Island, including Mt. Cook and the Glacial Explorers Tour, Queenstown, Te Anu and the Milford Sound cruise and kayaking trip. We also enjoyed the TSS Earnslaw Steamship cruise and dinner. If I came again I would extend the trip by 4-5 days and visit the Marlborough wine region and the Southern part of the North Island.