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—We really feel we have seen and done all we could possibly do in the time we had
Hello Jessica Happy New year. We have just returned to England after a fantastic time in New Zealand and would like to thank you for all you did for us and also give you some feedback.
Firstly I left the Kruse system and the phone in the post bags ready to be returned with Camelot Motels who seemed more than happy to send them for us.
Trips: The trips we booked were all extremely good especially the swimming with Dolphins, Heli Hike and the Doubtful Sound Trip. I was so overwhelmed by the amazing scenery at Doubtful sound and by the experience of swimming with wild dolphins that I actually cried!! I would definitely recommend everyone to do these trips! We also did a jet boat ride on the Buller Gorge (unplanned) and I can highly recommend anyone to do this too. I have the card if you would like details to recommend him to others, he was a highly skilled and very entertaining and pleasant man. Although it was mainly a fast jet boat ride with spins involved there was plenty of time to take in the beautiful scenery and slower moments where he pointed out interesting flora and fauna.
Motels: All the Motels were of a very good standard with regards to cleanliness and location and friendly helpful staff although I we did have a couple of issues as below. We upgraded ourselves from the Motel at Mount Cook to the hotel, as the weather was really bad and it saved going back and forth in the car. We also upgraded ourselves at the Anchor Inn for a sea view for a small amount and this was definitely worth doing, The motels we were not happy with was the Red Tussock at Te anau as the room was near the main road which was noisy and also had noisy neighbors, we also thought we had been allocated an upstairs room but were given a downstairs one with no view at all. Also the St Claire's Hotel at Dunedin put us in one of the only rooms with a view of the hill full of houses rather than the sea, given the fact that we booked our holiday back in march this was extremely disappointing as we expected a good room here as it said executive suite. There were no other rooms available for that night but we asked to change the room the following night to all they had which was a standard room (much smaller with no bath) but it had a sea view. (not sure if you need to check the prices you are charged here for this one).
Overall the whole trip though was very well planned and the only changes we would have made would have been more time in Mount Cook. We travelled along way to get there and back again but had no time to do any walks etc. in what was obviously a beautiful area. With the star gazing cancelled it was a real shame we couldn't do other activities whilst there.
I hope the feedback is useful and once again thank you very much for your help to ensure our holiday was a wonderful experience. We really feel we have seen and done all we could possibly do in the time we had and without pre booking the various trips we would not have been able to achieve them all. Regards Sally and Terry
—Sally Austin & Terry Kinsley, GBR
14 December 2013