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—We booked our tour from the UK and were lucky to deal with Shelley who gave us advice and help in putting together a great tour ...
We booked our tour from the UK and were lucky to deal directly with Shelley who gave us advice and help in putting together a great tour that meant we got to see the best that NZ had to offer. All our accommodation, transfers and cars were well planned and well organised.
During our holiday we had cause to contact the 24 hour emergency help line, and although answered quickly the advice was basically to look up solutions to our problem ourselves on the Internet. Whilst we were able to do this, we do feel that the service could have been rather more supportive.
That said I would recommend Fine Tours if you are after a tailor made trip.
—Peter, Linda and Sarah Dix, GBR
15 May 2015