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Firstly thank you for the prompt refund for the cancelled Mount Cook flight, due to poor weather. Fine Tours have been very helpful from the first tentative enquiry. The arrangements that you organised went without a hitch, we found the instructions and maps you supplied very easy to use. The Bed & Breakfast stays were exceptional. Comfortable, spotlessly clean, and our hosts friendly and helpful beyond belief. Coupled with stunning scenery and friendly people; we are truly delighted with the tour that you arranged for us and we had a super holiday. We found the Kruse GPS commentary system very useful if repetitive at times. I have several friends who have asked me for a copy of my itinerary, which I will let them have and recommend they use your services. I can guarantee that we will be back.
—Les & June Diamond and John & Maureen Harvey, GBR
28 February 2009