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—You were very helpful when we wanted to change our itinerary ... you didn't even blink.
David and Julie,
We arrived back in Beijing a couple of days ago and I wanted to write to tell you about our New Zealand tour that you helped us with.
New Zealand is an amazing place to visit. We had a wonderful time. The minute we arrived we felt cared for by your staff. The voucher system made everything so easy. Even when we misplaced one of the vouchers a simple call to you made everything right. You were very helpful when we wanted to change our itinerary...you didn't even blink, you just said give you an hour and you would have everything taken care of...and you did!!! Everywhere we went people were very friendly and helpful. The staff at all of the places we stayed were wonderful, happy and willing to give advice on the area. We only wish we had had more time...we missed seeing so many things. That just means we will have to come back! We will be giving your name to several of our friends who are interested in traveling to New Zealand. You are the best!
Mike and Becky
—Becky and Michael Graham and DeeWynn and Rici Johnson, CHN
12 February 2010