Google reviews
Larry Blevins

Isabela Speedy, at Inside Australia Travel is my travel agent savior. I am 72 and an Australia visit has always been on my bucket list. I booked my airlines from California to Australia 6 months...
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Sarah Brunell

Detailed trip planned including destinations in Australia and New Zealand for a family of 6. Expertly planned, perfectly executed. Made it easy that the trip could be followed on the app each...
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Andrew Gibbens

Jasmine arranged the 3 week trip that we are currently undertaking and has literally knocked it out of the park! Our trip has taken-in Sydney, Melbourne, Adelaide and Perth and has combined...
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4.7

Google Overall Rating
Fine Tours New Zealand

5

Google Overall Rating
Inside Australia Travel

Fine Tours Testimonials

Review over 350 testimonials

The reviews and feedback found below are unedited. We pride ourselves on this feedback and hope that you will trust us to make your New Zealand dream a reality.

Testimonial list
Philip Mitchell, Northern Treasures Escape, Travelled on 27 Dec 2024

Great itinerary and very nice accommodation

Nathan & Amanda Mentzer, New Year New Zealand Explorer, Travelled on 26 Dec 2024

We had a great trip that was tailored to our desires. The app was helpful and in country support for adding activities was helpful.

Karin, Malcolm, Cayley & Kieran Pautz, Southern Adventure 16 day tour, Travelled on 20 Dec 2024

Chelsea was amazing! Our trip was so well planned and she booked us into awesome accommodation and some amazing additional trips! Your app was so helpful and informative! Can't tell you how much we loved the trip! Thanks thanks thanks!

Sapna Penghat, Mahendra Nair & Aditya Nair, 8 Day TranzAlpine Glaciers and Queenstown Tour, Travelled on 27 Dec 2024

We had an amazing time in NZ, especially the scenic Trans Alpine train ride and Milford sound. The views were spectacular and enjoyed the plane ride. The tour was well organized and hassle free. Thank you Tia for planning our itinerary.

Graham and Janet Dickinson, New Zealand Adventure, Travelled on 25 Oct 2024

This was an absolutely amazing holiday, with realistic driving distances and well-chosen accommodation throughout. The forward planning of trips meant that we did not waste any time when we arrived at a new destination, which was important when only staying 1 or 2 nights. There were many nice touches, such as the excellent seats reserved on the Milford Sound Cruise and the TranzAlpine, picnics on two boat trips and the easy transfers on our arrival and departure (when we had no car). We particularly appreciated Neisha's pro-active response to the potential (and, as it turned out, actual) closure of the SH6 near Franz Josef when she quickly arranged a new route and good alternative accommodation which allowed us to complete our tour - when lots of other people were trying to do the same. Our favourite visit - among many - was the stay at Abel Tasman NP with its particularly welcoming accommodation and the lovely boat trip, including a special walk on our own from bay to bay. The only thing we would do differently is we would not have stayed at The George in Christchurch. The room was really nice and spacious but, although it had character, we did not particularly like being in the Annexe (Garden Loft) accessed by 32 stairs (no lift), and service at breakfast was very slow. However, this pales into insignificance amongst all the wonderful places we stayed, the amazing scenery, great excursions and lovely walks. (You're very lucky to work in Wanaka!) Thank you.

Eric & Rhonda Greenberg, Exploring New Zealand, Travelled on 30 Oct 2024

We LOVED our trip, it was AMAZING! My wife & I both agree this was our best vacation ever! From the moment we arrived until we were on our flight home every location, every transfer, hotel, & activity was perfect for us, we couldn't have chosen better. Thank you Fine Tours New Zealand and a special thank you to Janette for creating a perfect itinerary and providing us with a wonderful, memorable experience.

Steven, Karen & Kahra Strumar, North and South Island Adventure, Travelled on 24 Oct 2024

Harriet did a great job arranging our itinerary and quickly responding to our hotel situation in Queenstown. She provides great customer service and is good at communication. I will certainly contact her for our future trip to Australia. Thank you Harriet McGregor. Regards, Karen Strumar and family

Ken & Queenie Hu, Great Journeys of New Zealand - 17 Day Auckland to Queenstown Signature Tour with additional arrangements, Travelled on 29 Sep 2024

Excellent communications and app was very useful. All reservations went smoothly which provided peace of mind since we travelled a long way to visit New Zealand. Thanks for a memorable trip.

Martin Crouch & Helene Jackman, Martin & Helene's North Island Honeymoon, Travelled on 10 Sep 2024

Our tour was a bespoke one and Fine Tours easily arranged it all for us with no hassle. They listened to what we were after and when required were able to adjust things. The tour app was extremely helpful and all prearranged tours went smoothly. I can’t fault Fine Tour’s and would most definitely in fact have used them several times now and will in the future. Many thanks to them for a wonderful Honeymoon.

Roberta Larson, James Sequeira, Allison Mackenzie & Lucille Durfee, A South Island Winter Wonderland, Travelled on 12 Jun 2024

Our two week tour of the South Island was amazing. Stunningly beautiful, educational and varied. The lodgings were all excellent, especially Rainforest Retreat and Ranguinui. All of the pre planning allowed us to simply enjoy and take in the scenery and enjoy the friendly Kiwi hospitality. If we did it again I would opt for slightly shorter travel distances on some days but otherwise five stars!

Lorena Ai Poo Loo, Sandy Chew & Molly Chew, Christchurch to Queenstown Coach Tour, Travelled on 1 June 2024

Thank you for organising a great tour for the 3 of us. The Canadian visitors especially were most impressed of course with the scenery and the sheer beauty of the South Island. The weather behaved itself the whole 2 weeks starting from Christchurch down to our last day in Queenstown. All the guides and tours that you organised have been great and not only knowledgeable but adds a personal Kiwi touch to our experience. I could not fault any of them. The extra attention and care that each one of them showed with the different tours made us all feel special and they genuinely was passionate about their jobs. Overall we had a fantastic 2 weeks. Yes we would highly recommend Thrifty Tours and our personal consultant Kayla Bailey to future guests. Ima very happy and satisfied customer. Lorena

Chelsey and Thomas Blake, New Zealand Explorer, Travelled on 25 Apr 2024

Nichole did an incredible job of helping to plan and book our dream trip to New Zealand. She listened to our goals for the trip and was always accommodating when we requested changes. With Nichole's help, we were able to make the most of our first visit to New Zealand with little to no stress. Our accommodations were excellent with most featuring incredible views, and our scheduled activities were always ready for us. Our experience with Fine Tours New Zealand and Nichole was a 10/10. Thank you for helping us to live out our dream trip!

Richard Batz, A Taste of New Zealand, Travelled on 8 March 2024

What an amazing trip to New Zealand for my family of seven took this spring. New Zealand is truly one of the most beautiful and unique places to travel to in this world. But what made the trip even more special was all the help and guidance we received from Fine Tours New Zealand. They are simply terrific tour company based in New Zealand and we were so fortunate to work directly with Christina Brockie who helped plot a great trip on both islands over a ten day period( I wish we had had more time). She had great knowledge of things to do and see. She gave great suggestions but also so willing to listen to our ideas and look into all sorts of activities, places to stay, and how to get from place to place. Every tour group or tour she suggested was spot on including the Footwhistle Glow Worm cave tour, the tour in Hobbiton, the Eco thermal park tour in Rotorua with Elite Adventures, the Te Pā Tū Evening Cultural Experience at Tamaki Maori Village, the Tasman Glacier Helihike with The Helicopter Line, the Glacier Explorers Mt. Cook, the TSS Earnslaw cruise to Walter Peak including gourmet BBQ dinner and a farm tour, Shotover Jet Canyon Jet Boat Ride, and Milford Sound Coach, Cruise, Fly small group tour from Queenstown with Altitude. All the guides for all these adventures were so friendly and knowledgeable. We were also very fortunate to have private drivers for the long distance journeys between cities so we could enjoy the incredible views (and not worry about driving on the wrong side of the road). All the drivers were great particularly Russel who we had for several days on the South Island. He shared with us wonderful stories of New Zealand. And as on any trip a few things don't go as planned such as due to weather ( we actually got very lucky) when the star gazing tour was cancelled on Mt Cook or due to electricity failure for our dinner train car in Christchurch shutting it down for the evening. But Christina called us immediately and told us of the change of plans and gave us other suggestions on things to do. If you are considering a trip to New Zealand which is a spectacular place to visit I would highly recommend you try to use this superb travel company, Fine Tours New Zealand and ask for Christina. You will have a trip of a lifetime!! Richard Batz

Karen Fraser & John Thompson, Karen and John's Essential New Zealand Trip, Travelled on 6 Mar 2024

Our New Zealand tour exceeded our expectations. We enjoyed all the recommended activities we signed up for. As with any trip, we always would have liked to have spent more time at some of our stops. We appreciated the attention to detail provided in our itinerary information and the travel App made it easy to be in contact when we needed help or clarification on something. Kudos to Neisha and her team for making this a truly memorable trip! Karen & John ⭐️⭐️⭐️⭐️⭐️

Sheelagh & Christopher Carter, Grand Pacific Tours 13 Day Classic Warbirds South Island, Travelled on 19 March 2024

Had a great trip! Thank you for all that did. The organization was fantastic! Sheelagh

Sheelagh & Christopher Carter, Grand Pacific Tours 13 Day Classic Warbirds South Island, Travelled on 19 Mar 2024

Very well organized and enjoyable. Pick up and drop off at hotels and airports were first class.

Randy & Lorelei Croyle and William & Karen Johnson, Essential Luxury New Zealand, Travelled on 23 Feb 2024

We were 100% satisfied with our tour! Chelsea did a fantastic job - excellent communications, top notch hotel accommodations and superb dining recommendations. We have travelled internationally many times and without a doubt, this was our best trip yet! We would highly recommend Fine Tours and have sent our itinerary to many of our friends.

Cheryl Curtis and Linda Liebers, Your New Zealand Adventure!, Travelled on 11 Feb 2024

We asked Fine Tours to create a customized 30-day itinerary for us, starting with South Island. It was a breeze! They took care of everything based on our preferences for lodging, interests, activities and timing. We had hotels, rental cars, ferries, activities and transfers all pre-arranged. Everything went off without a hitch! And they provided us with an app with our daily itineraries and lodging available all the time without internet. This was so helpful. Our specialist, Sabina, made sure that we were all set before we left and kept tabs on us throughout. Highly recommend Fine Tours for travel throughout New Zealand.

Christine & Roy Thuestad, 22 Day Ultimate Discover New Zealand Tour, Travelled on 15 Feb 2024

I had been trying to plan a trip to New Zealand for a very long time, but I was overwhelmed by all the possibilities and wasn't sure how to come up with an itinerary, let alone make all the arrangements. That changed when I talked to Tia at New Zealand Fine Touring. She listened to all my comments and developed a well-designed tour for us. She made reservations for all of our hotels, our rental car, our flight, and many tour packages. She even booked tee times for us on a few fabulous golf courses. While we were there, NZFT kept in contact with us to make sure we knew about traffic delays, changes in flight times, etc. It was the trip of a lifetime. I would highly recommend using the services of NZFT to plan a wonderful vacation.

Donald Dymer & Sandra Divito, Pure Discoveries 14 Day Mount Cook Lily Tour, Travelled on 1 Mar 2024

We had the most wonderful time in the small group environment. Our guide Peter Monroe was probably the best guide driver that I have ever trouble with the whole trip was absolutely what we needed what we expected and more. I would recommend Pure Discoveries to anyone.