The reviews and feedback found below are unedited. We pride ourselves on this feedback and hope that you will trust us to make your New Zealand dream a reality.
The entire trip was amazing. I would definitely tell people that if they cannot go to Australia and New Zealand at the same time, they should absolutely make New Zealand a priority. Using the app was extremely helpful and always available. Everywhere we stayed, and every experience was amazing. Doing the heli and glacier walk in Mt. Cook is a must, as well as the Black Labyrinth subterranean adventure on the way to Auckland. Making time to stop at towns along the way and seeing the seals where you can walk out on the rocks and get close is another must. All accommodations were excellent, and the service was above and beyond.
Loved that we got to experience the beach area on the Coramandel Peninsula. It was beautiful there. The Māori Cultural evening was so much fun…a great surprise! I enjoyed the Tarawera Volcano hike but my husband has a significant fear of heights and had to wait in the van while we did it. Loved the kayak guided trip at Abel Tasman and hiking at Mt. Cook and Franz Josef. The Hermitage, Bolton Hotel in Wellington and the Kimi Ora Eco Resort were all standouts.
We very much enjoyed our trip! We gained a huge appreciation for your beautiful country and do feel like we saw a lot of it! The accommodations were great and your team was responsive. It was overall, a great, memorable experience!
We just got back from NZ. Had a wonderful time and we where very impressed both with the tour and NZ. The trips where well organized and we really enjoyed our tour guides and the things we saw. We loved Hobbiton, Rotorua Maori Experience, the train ride to Kaikoura, the pivot from the whale watching boat to a small plane ride to see the whales. Loved the accommodations with just a few minor comments, more on that below.
Loved, loved the trip! Definitely want to come back. Only regret was that it was not long enough!
The Business Class Milford Sound experience was exceptional. Could not fault any part of it. The coach driver and the boat staff were wonderful. Despite a near cyclonic hour when the boat could not leave the dock it was the highlight of our trip, along with the drive into Mt Cook on a sunny afternoon. Our last few days were very wet which was unfortunate but on the whole it was a fantastic trip and thank you Owen for all your hard work. Every single thing went off without a hitch.
Would highly recommend Fine Tours NZ to anyone travelling to NZ as it was recommended to us!!
We are reviewing our trip from last year and Sabina and the tour itself were fantastic. We loved the country and cannot wait to return.
Krissy and Rod made the trip smooth and easy.
Our Travel Specialist, Christina Brockie, was exceptional! Not only did she go above and beyond in helping us plan our trip, but she was also available before and during our time in NZ to answer any questions we had. We also had the pleasure of meeting her during our time in Wanaka, and she was just as kind in person. If she were ever unavailable, we were always able to have our concerns handled by another member of FTNZ.
Our North to South Explorer Self Drive Tour went off without a hitch. Our accommodation was great and located right in the action of all the towns we stayed in and suggested and booked activities were excellent. We had no issues with driving throughout our trip and all information supplied was extremely helpful. I wouldn't hesitate in recommending using Fine Tours New Zealand to book an adventure across New Zealand. Owen and his staff were on call with any queries we had. Thank you for a great holiday experience.
Marvellous trip organised extremely well. Takes much of the stress out of travelling in a foreign country. Any issues were resolved within minutes/couple of hours. Really useful app. End result = a very FINE TOUR.
My favorite experience was Pancake Rocks at Punakaiki. Chuck's favorite experience was stargazing at Mt. Cook. Tia made sure everything went smoothly. And, she made herself a available during the trip (Important!). I would also highly recommend the company used for our airport/train/hotel transfer. Every driver was on time, courteous, and very friendly.
Loved the trip. Now that I know more, I'd probably try to spend all my time on the south island! So pretty, so unique. Loved the premium rooms in Mt Cook and Auckland.
The itinerary organised by Christina was brilliant and the accommodation top shelf, especially those at Wanaka (the view) and Te Anau (what a wonderful conversion of a convent and in-house treats). Train trips on Coastal Pacific and TranzAlpine are highly recommended. This trip was certainly value for money. Would highly recommend Fine Tours NZ and our consultant, Christina.
Shelby was extremely responsive to my every email, gave wonderful ideas and alternatives and listened to my interests and travel restrictions. She put together an amazing trip, that flowed seamlessly! Thank you Shelby! The hotels were great, the experiences were super, the car and flights were perfect. We really couldn't have asked for more! And when I discovered I left my swimsuit in Auckland, Shelby reached out to the hotel and car rental and located it for me. The car rental sent me my suit and a hat I left in the car. They were small items, but Shelby jumped right on it. I will always recommend her and Fine Tours New Zealand to anyone looking to travel to New Zealand and get the MOST out of their trip! Laurie
All people we met have been very nice, especially the lady called Lou (from Argentina) at Queenstown Park Boutique Hotel, she has been very helpful and extremely friendly during our stay. The driver/tour guide called Olivia in Te Anau excursion was very cheerful and gave us a lot of recommendations, she was great too. Overall we have a wonderful time in New Zealand, thank you for your help.
Well planned tour and great support while in New Zealand. Any question we had was answered promptly. Changes to itinerary (not the fault of the tour company) were managed quickly. We just wish we could have stayed longer.
Pre trip correspondence and support were professional. Travel app with all its features was excellent. The quality of accommodation and pre-paid attractions were outstanding. We wouldn't hesitate to recommend Fine Tours NZ to family and friends.
Everything was perfect. We loved each resort. Thank you for showing us some of the best locations in New Zealand!
We had an unbelievable time in New Zealand! Everything was right in time and all the activities were amazing! I can not thank you enough for helping us plan our vacation, I have already recommended you ti friends and family. We will definitely be visiting New Zealand again!
Tia was great to work with, very responsive, and put together an excellent tour for us. I would be happy to recommend Tia and your company to anyone.
Like our trip last year, the entire tour has been perfectly organised and executed. The service by Chelsea was awesome and we also appreciated the timely feedback from team members when Chelsea was not around. We always felt perfectly taken care of. Thanks for hosting us in your spectacular and friendly country. We will be back! Cheers, Norman