—We were delighted with the tour you arranged for us...
“Dear Michelle, We were delighted with the tour you arranged for us. Everything worked like clockwork, all the pickups were there on time, and the choice of hotels was excellent.It as a very good itinerary. I think we would single out the Ponsonby Art Hotel, Fletcher guesthouse in Dunedin and the Springs guest house in Rotarua as the hotels we enjoyed most, as the welcome was so lovely and the guesthouses very comfortable. We loved the view from our hotel in Mount Cook! We were just a bit disappointed with our room in Napier, after all the fabulous rooms we had elsewhere this was a standard one and didn't have a sea view. It wasn't a very inviting hotel, really.. We found the driving times in the itinerary were optimistic- if it said 4 hours we needed to allow 6 if we were to have a loo and coffee break. It would be better to quote a longer time, the times seem to be based on keeping up a steady 80kph, and its just not possible with the other traffic on the road. The Queenstown wine tour, Appellation central, was particularly good, though we enjoyed both. Another real high point was a helicopter flight to franz Joseph glacier at 8am, when the weather was very clear and bright. Thanks for arranging everything. We had a great time. Diana and Roger”
—Diana & Roger Middleditch, GBR
“Many thanks to Jane and all at FTNZ. We completed a 23 day tour of both islands. Every detail promised was delivered perfectly. The accommodations were excellent, and the itinerary was wonderful. FTNZ eliminated the uncertainty of planning what you hope will be a "trip of a lifetime." And we had one!! With deep gratitude ... Mark and Carol Zaitz, Colorado, USA”
—Mark & Carol Zaitz and Paul & Lisa Hoffman, USA
—That is what made Vicky and me decide to book through you and we were not dissapointed with our decision...
“Hi Charlie Thanks so much for organising our trip and from the being met at the airport, being provided with a map book, local mobile phone and printed itinerary, as well as the driver giving us a mini tour of Christchurch center really helped us just relax knowing that everything was well organised. When we were challenged with the weather preventing some of our activities occurring on the days planned we were able to shuffle things around, apart from the last set of events at Mt. Cook. Thanks for taking the time at the outset to provide a non automated response to my initial email enquiry, followed up by a phone call. That is what made Vicky and me decide to book through you and we were not dissapointed with our decision, This was a great trip and thanks so much for making it all go so smoothly. Regards Jeff”
—Jeff Hughes and Vicky Papoutsis, USA
—We very much enjoyed our holiday in New Zealand and have returned home with many wonderful memories.
“Hello Shelley, We very much enjoyed our holiday in New Zealand and have returned home with many wonderful memories. We very much appreciate everything going to plan and not having concerns about any of the arrangements that you made for our trip. The accommodations that you arranged were mostly of the highest quality and the hosts were both friendly and helpful. We would certainly recommend your services to any friends who were considering a self drive tour of New Zealand. While the comments below concentrate on the problems that we encountered, these did not significantly detract from the enjoyment of our holiday and were far outweighed by the positive experiences that made our time in New Zealand so enjoyable.”
—Andrew & Cheryl Twigger, GBR
—From the very beginning we felt we found a partner that really cared about us...
“We started making plans for our NZ trip by interviewing several travel outfits. We found Natalie at Fine Tours - New Zealand and stopped looking. From the very beginning we felt we found a partner that really cared about us and one that helped us customized a great tour. We were a bit aprehensive as we did not know what to expect but our expectations were exceeded in every respect. Every activity, reservation, car rentals, hotels, air travel, bookings, a free pre-paid telephone, triptic of our route, GPS, airport greeting and transport were flawless. We had the time of our lives and enjoyed every minute of our trip. It was as if Natalie and her crew even commanded the weather, which was spectacular. We are immensely grateful of the care with which the planning, execution and follow through were performed. We wholeheartedly recommend Fine Tours and we are talking about our experience with all our friends. We will be certain to travel again with Fine Tours on our next visit to NZ. Thank you and very best wishes for continued success. Natalie, you were our gardian angel and we can not thank you enough.”
—Cornell Kory and ElizabethTeoman, USA
—The arrangements made by Natalie were spot on....We only wish we could have stayed even longer!
“We've been home for a couple of weeks now but still reliving the wonderful memories of a fantastic trip. The arrangements made by Natalie were spot on. All accommodations were well situated and easy to find with the maps and GPS. Our favorite was probably Manakau Lodge in Kaikoura; we were only there barely 12 hours but none of us wanted to leave! We had a great mix of sightseeing and activities. We only wish we could have stayed even longer!”
—Debbie, David, Stephen and Kristen Jensen, USA
—Great trip, unbelievable country, unforgettable experience!!!
“Great trip, unbelievable country, unforgettable experience!!!”
—Nathalie Deldime, Frederic Septon & Family, BEL
—The scenery at the hotels were really beautiful
“I really enjoyed my trip very much except for the rain and the lost luggage. All the hotels arranged was very good especially the one at Mount Cook and Queenstown. The scenery at these hotels were really beautiful. I would like to thank Andrea for all her hard work.”
—Mui Hong Teo, SGP
—Overall NZ was fantastic, People, country, food, and cleanliness of land and cities was beyond expectations....
“Shelley was fantastic. B and B's were lovely as well as hotels selected. You need to recalculate your driving times. You state these times include stops. We did not stop long or did not stop at all in some instances. If you state 3 hours it usually is 4 hours.. Only the last two stops was it correct. Auckland to Waitomo Caves and then on to Rotorua was a along day. Especially since you are learning how to drive on the left and use your new gps. Thank goodness we had two days there. Actually 2 days would be best in most areas since you arrive on the first day late. You NEED THAT SECOND DAY IN MOST AREAS. The first Toyota car was older and did not handle well. The second one was newer and was much better. I would suggest moving up to the next larger vehicle for safety and handling. The Taipu thermal wonderland is south of Rotorua. We saw that on our way to Napier rather than drive south-return to B&B and then next day cover same road on way to Napier. Overall NZ was fantastic, People, country, food, and cleanliness of land and cities was beyond expectations. Thanks for all Shelley. JB”
—John & Ruth Boyle, USA
—It was a delight working with Natalie DeCaro ... she arranged an exciting and enjoyable tour.
“This was an absolutely wonderful tour! Everything went off without a hitch. It was a delight working with Natalie DeCaro; we gave her a few locations and things we were interested in and she arranged an exciting and enjoyable tour of both the North and South Islands. All of the accommodations were perfect for us, our favorite being the Westwood Lodge in Franz Josef Glacier; Benson the 'Lodge Labradoodle' was an absolute delight to interact with. EuRopcar provided excellent service and the vehicles selected was perfect for us. It is very difficult to choose any single location or event that stood out among the rest; The Heli ice explorer tour at Franz Josef Glacier was awesome; my wife fell in love with Auckland and Christchurch and we even discussed the possibility of living in New Zealand. We will definitely return to New Zealand and I have already told several friends and co-workers that this should be a place high on their list of travel destinations and FTNZ would be the perfect company to assist them in making it an enjoyable expirence. Thank you very much for making this an experience to remember! Atiba and Yuki Mathlin”
—Atiba and Yuki Mathlin, USA