Fine Tours New Zealand
Call us FREE in New Zealand on 1855 277 3818
Call us FREE in New Zealand on 1855 277 3818
Tour Reviews (291)

The testimonials and tour feedback you are reading is unedited. We publish all feedback we receive.

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Tour Reviews

Peg & Jim Reiter, The Ultimate New Zealand National Parks Tour, Travelled on 21 March 2019

—Fine Tours New Zealand did an outstanding job for us

“This was an absolutely amazing trip. Never have I experienced such natural beauty at every turn in the road or step on a trail. All of our accommodations were lovely. The activities we did exceeded our expectations. No detail was missed. This was, quite honestly, one of the most amazing vacations we've experienced. Fine Tours New Zealand did an outstanding job for us. Even when our itinerary needed to be changed due to a bridge outage, NZ Fine Tours did not disappoint! They rerouted us to beautiful accommodations and gorgeous driving routes. What a fabulous trip!”

—Peg & Jim Reiter, USA

Gregory & Pauline Poulin, The Ultimate Middle Earth Tour, Travelled on 8 March 2019


“Our trip to New Zealand was close to three years in the planning - thank you Laura for sticking with us and helping us plan the most amazing adventure! We opted for a self-driving tour of the North and South Islands with highlights centered around The Hobbit and Lord of the Rings. IT. WAS. AMAZING! Our accommodations were perfect for every leg (I especially enjoyed our time at the Chateau Tongariro – it was like stepping into the past). The activities planned were spot on and more amazing than I’d expected, which is quite an accomplishment because I had built this trip up so much that I didn’t think it could possibly meet my expectations. We experienced landing on a glacier in a helicopter and taking off in a ski-plane. We repelled 100 meters into the Waitomo Caves, we took a jet boat up the Dart River, hiked to the top of Mount Sunday and had a champagne lunch, took an unbelievable private helicopter flight over the great forests around Queenstown, walked through an 80-million-year-old forest, and visited the most amazing museums. And although the weather in Tongariro didn’t allow us to take our aerial flight over the volcanoes, we did make up for it by taking an open-air biplane flight over wine country in Blenheim which was spectacular. Plus, how many people get to experience a birthday feast in Hobbiton?! Every stop on our journey is a memory we will never forget. I can’t say enough about New Zealand Fine Tours, they organized and planned our trip perfectly – we had no stress at all. Thank you again for truly making this our trip of a lifetime! ”

—Gregory & Pauline Poulin, CAN

Brian & Linda Pankow, Customised 25 Day Essential New Zealand 2019, Travelled on 2 March 2019

—Of the cities and places visited, we would not have changed any of them.

“We thoroughly enjoyed our trip to New Zealand!! Of the cities/places visited, we would not have changed any of them. We just would have loved to have more time to visit more of the country. Nisse did a fantastic job listening to what we liked and providing us with options. She was very prompt in getting back to me on any questions or changes we had. I would definitely recommend Nisse!!”

—Brian & Linda Pankow, USA

Gord & Patti Thompson, Customised South Island Natural Wonders, Travelled on 15 March 2019

—Our New Zealand trip was amazing!

“We are now back home after a wonderful month away. Our New Zealand trip was amazing! We loved the beauty of the country and the relaxed, friendly people we met along the way. Thanks Shelley for organizing every detail so beautifully! It was such a great adventure to wake up each day and explore something new. Highlights included… the overnight on Milford Sound Staying at Fiordland Lodge…gourmet meals! the eco tour in Wanaka Kayaking at Franz Joseph…quiet tranquility against the backdrop of the majestic mountains The Bay of Many Coves…what a gorgeous way to cap off the trip! We were lucky to leave Franz Joseph before the bridge collapsed. I’m sure that you were busy changing plans for your clients. The only excursion which was cancelled due to the rainstorm was the Wilsons day trip in Abel Tasman. I stopped off at their kiosk and they said that they were refunding the money to you. Please let me know if it came through. We were able to get out for a walk in Abel Tasman which was fun! Thanks again for your assistance in creating a beautiful experience for us. ”

—Gord & Patti Thompson, CAN

Paul Shaffer & Laura Martone, A Customised Lord of the Rings Scenic Explorer, Travelled on 18 March 2019

—I highly recommend Fine Tours New Zealand

“If we had to do it over again, we probably would have gone for New Zealand's spring rather than its fall, but the self-drive tour and all of its daily excursions went exactly as planned. Out of 14 days we only had 2 days of rain and were able to get some great pictures and had some memorable adventures. My thanks to Christina for organizing all of this and working so well with the schedule changes we made as the trip grew closer! I highly recommend Fine Tours New Zealand.”

—Paul Shaffer & Laura Martone, USA

The Cusacks, Shriners, Harms and Carnahans, A Quick Trip Around The South, Travelled on 16 March 2019

—We absolutely loved everything you set up for us!

“We had an amazing trip! We absolutely loved everything you set up for us! Everything went so smoothly and as planned! We are planning on taking our adult kids there in a couple of years and will most definitely use your services again! Thanks soooo very much for your good work! ”

—Roger & Sandra Cusack, Tarreld & Kelly Shriner, Allan & Carolyn Harms and Robert & Karen Carnahan, USA

Marc & Rhonda Poston, New Zealand Highlights in 15 Days, Travelled on 11 March 2019

—This was an incredible tour for our first time to New Zealand

“This was an incredible tour for our first time to New Zealand. There was so much more that we wanted to see, but we just didn't have the time. The small towns were the best places to stay for us.”

—Marc & Rhonda Poston, USA

Jordan & Valerie Kreidberg, South Island National Parks and Grand Walking Experience on the Milford Track, Travelled on 6 March 2019

—Both the Milford and the Abel Tasman were incredible!

“Shelley thanks very much for all the organizing. We had a great time. Both the Milford and the Abel Tasman were incredible, each in its own way. The weather on the Milford was great except going over the pass, when it was raining hard, so no views at all, except of many many waterfalls. No views actually made it easier for Valerie. We have thousands of photos we are sorting through. Having drivers helped a lot. If I were to add one thing in retrospect, it would have been to add a helicopter flight to hike in the sort of terrain I was hoping to find, because we didn't really find it anywhere but we probably could have via helicopter or an extended backpacking trip. Maybe we'll do that sometime in the future.”

—Jordan & Valerie Kreidberg, USA

Jeff & Charlotte, Adam & Victoria and Banks & Sara, Southern South Island Explorer, Travelled on 1 March 2019

—The tour overall was fantastic

“The tour overall was fantastic with great accommodations. We particularly recommend the overnight on the Doubtful Sound and the wine tour. The glowworm cave is definitely worth doing, although the electronic pictures that they provide for $20 are of such low resolution that they are not worth it (and I followed up with them to check). This is a shame, because they don't allow you to take your own pictures inside the cave either (for good reason I allow). Thank you Fine Tours for helping us have such a nice week with our family.”

—Jeff & Charlotte, Adam & Victoria and Banks & Sara, USA

Dennis & Amanda Ritchie and Stephen & Hannah Stinger, Customised Auckland to Queenstown Iconic Highlights, Travelled on 6 March 2019

—We just wanted to thank you for making our adventure in New Zealand so successful!

“As we try to get over lingering jet lag, we just wanted to thank you for making our adventure in New Zealand so successful. We had a ball, in no small part, to all the customizing you did. Your picks on hotels were all perfect. We wanted to stay an extra day for every one of them. The real treat and help for us was the comprehensive packet of information that you provided. The directions, explanations of what to expect to see on each leg of the trip, and the very good atlas all came in handy repeatedly.”

—Dennis & Amanda Ritchie and Stephen & Hannah Stinger, USA